Contact Us
Got a question about one of our poker site reviews, spotted something out of date, or want to flag a detail we've missed? This page explains what we can help with and the best way to reach us.
What we can help with
Poker is an independent comparison site covering online poker rooms and apps available to US players. We're happy to hear from readers on things like:
- Corrections — a bonus figure, licensing detail, or feature that's changed at a site we cover
- Questions about how we rank and compare operators such as Coinpoker, Bovada, Stake, Ignition and the others featured on this site
- Feedback on a review, comparison table, or something you think we've overlooked
- General questions about how deposits, withdrawals, or bonus terms typically work at the sites we list
What we can't do is process deposits, withdrawals, account verification or customer support issues on behalf of any poker room. Those requests need to go directly to the operator's own support team — we don't hold player funds, run tables, or manage accounts ourselves.
Before you reach out
A few common questions are already answered elsewhere on the site, which may save you a wait:
- If you're weighing up which room to join, our rankings and mini-reviews above cover traffic, bonus terms, and game selection for each operator
- For background on who we are and how the site operates, see our About Us page
- If you or someone you know is concerned about gambling habits, our Responsible Gambling page has support resources, including the National Problem Gambling Helpline at 1-800-GAMBLER
- For the legal and usage terms that govern this site, check our Terms and Conditions
How we handle commercial relationships
Before you get in touch, it's worth knowing how this site is funded. Poker may earn a commission when readers sign up with a poker room through a link on this site. That relationship never decides how a site is ranked or reviewed — ratings are based on our own research into traffic, bonus terms, game variety, payment options, and licensing, not on which operator pays the most. If you're asking us about a ranking, that's the standard we're working from.
What to include in your message
To help us respond usefully, try to include:
- The specific page or poker room your question relates to
- What you're seeing versus what you expected — for example, a bonus term that doesn't match what's listed
- Any relevant dates, since promotions and licensing details at poker sites change without much notice
We review incoming messages and update pages when a correction is confirmed. Given how often welcome offers and terms shift at real money poker sites, we'd rather hear about a discrepancy than leave outdated information live.
A note on eligibility and responsible play
Online poker for real money is regulated on a state-by-state basis in the US, with no federal framework covering the whole country. Availability, licensing, and minimum age requirements vary by state — most set the threshold at 21, though a small number allow play from 18. Nothing on this site is intended for anyone under the applicable legal age in their state, and we don't offer guidance on how to access sites where they aren't legally available.
Poker involves real financial risk. No amount of research, strategy, or bonus value changes that, and nothing on this site should be read as a suggestion that playing online poker is a reliable way to make money. If gambling stops being enjoyable or starts to feel like something you can't control, free confidential support is available around the clock through 1-800-GAMBLER, and further resources are listed on our Responsible Gambling page.
Response times
We're a small editorial team, not a support desk, so please allow some time for a reply — especially for detailed corrections that need checking against an operator's current terms. We read every message that comes in, even if we can't respond individually to all of them.